Payment Policy
Payment Policy
Clear information about payments, currency, payment processing, and payment-related assistance.
Payment Information
Jeloq is committed to providing a clear and transparent payment process for customers purchasing our Stainless Steel Jewelry, including Stainless Steel Bracelets and Stainless Steel Bangles. All product prices on our store are displayed in United States Dollars (USD).
Accepted Payment Method
We currently accept payments through PayPal. Customers can complete their purchase using the payment options available through PayPal at checkout.
Currency
All prices displayed on the Jeloq website are in United States Dollars (USD). Any currency conversion, exchange rate, or additional charges applied by your payment provider or financial institution may be subject to their own terms and policies.
Payment Authorization
When you place an order, your payment must be successfully authorized and completed before your order can be processed. If a payment is declined, unsuccessful, or cannot be completed, the order may not be processed.
Order Confirmation
After successfully placing an order, you may receive an order confirmation containing details of your purchase. Please review your order information carefully and contact us as soon as possible if you notice any incorrect information.
Payment Security
Payments are processed through PayPal. Jeloq does not directly process or store your PayPal payment information. The handling of your payment information is subject to PayPal's applicable policies and security procedures.
Payment Issues
If you experience any problems while making a payment, please first check your PayPal account and payment details. If the issue continues or you need assistance regarding your order, you may contact us at support@jeloq.shop .
Refunds
Approved refunds are processed according to our Returns & Refund Policy. If your return and refund request is approved, the refund will generally be issued to the original payment method used for the purchase, subject to the applicable payment provider's processing procedures.
Questions About Payments?
If you have any questions regarding payments or need assistance with your order, please contact us using the information below.
Monday to Friday
9:00 AM to 5:00 PM (GMT-5)
3113 W B St
Joplin, Missouri 64801
United States