Privacy Policy
Privacy Policy
At Jeloq, we respect your privacy and are committed to handling your personal information responsibly.
Your Privacy Matters
This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, or contact us. This policy applies to our Stainless Steel Jewelry products, including Stainless Steel Bracelets and Stainless Steel Bangles.
Information We Collect
When you visit our website, place an order, or contact us, we may collect
information that you provide to us. This may include your name, email
address, shipping address, order details, and other information necessary
to process and deliver your order or respond to your request.
We may also automatically collect certain information about your use of
our website, such as your device information, browser type, IP address,
pages visited, and information collected through cookies or similar
technologies.
How We Use Your Information
We may use your information to process and fulfill orders, communicate
with you about your order, provide customer support, respond to your
questions, improve our website and services, prevent fraudulent or
unauthorized activity, and comply with applicable legal obligations.
We may also use information to maintain the security and proper operation
of our website and to improve the customer experience.
Order Processing & Shipping Information
When you place an order, we use the information you provide to process your payment, prepare your order, and arrange delivery. We may share the information necessary to fulfill your order with service providers involved in payment processing and shipping, such as PayPal and FedEx.
Payment Information
Payments are processed through PayPal. Jeloq does not directly process or store your complete PayPal payment information. The collection and handling of payment information by PayPal are subject to PayPal's own privacy policies and terms.
How We Share Information
We may share personal information with trusted third-party service
providers when necessary to operate our business and provide our
services. This may include payment processors, shipping carriers,
website service providers, and other service providers that help us
process orders and operate our website.
We may also disclose information when required by law, legal process,
or government authorities, or when necessary to protect our rights,
customers, website, or business. We do not sell your personal information
to third parties for their own independent marketing purposes.
Cookies & Similar Technologies
Our website may use cookies and similar technologies to support website functionality, understand how visitors use our website, remember preferences, and improve the customer experience. You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting information over the internet or storing electronic information is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, comply with legal and accounting requirements, resolve disputes, and enforce our policies.
Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information. To make a request regarding your personal information, please contact us at support@jeloq.shop.
Third-Party Services
Our website may use third-party services, including PayPal for payment processing and FedEx for shipping. These third-party services may collect or process information according to their own privacy policies and terms. We encourage you to review the applicable privacy policies of any third-party services you use.
Children's Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so we can review and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable legal requirements. Any updates will be posted on this page, and we encourage you to review this Privacy Policy periodically.
Questions About Privacy?
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the information below.
Monday to Friday
9:00 AM to 5:00 PM (GMT-5)
3113 W B St
Joplin, Missouri 64801
United States